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LAWYER · INSURANCE DISPUTES
Disputes with your insurer: recovering the payout
Has the insurer undervalued your claim or refused it? We assess the situation, gather the evidence and recover fair compensation, either before court or through it.
★★★★★ 5.0 on Google · 94 reviews · 15+ years of practice
★ 5.0 on Google
WHAT MATTERS
The cost of a mistake in a dispute with an insurer
3 years
Limitation period
The general period for recovering the payout you are owed from the insurer through the court. It is better to act at once.
Claim letter
The first step
A pre-action claim letter to the insurer often produces a top-up payment without court. It is the place to start.
Valuation
Your key evidence
An independent valuation records the real extent of the loss and helps you recover the full amount, not the one the insurer offered.
The deadlines and rules are stated in general terms. We give an exact assessment after reviewing your documents.
TRANSPARENT TERMS
Fees: disputes with insurers
WHERE TO START
Consultation and review
We study your policy and the situation, assess the prospects of a dispute with the insurer and suggest the next steps.
MINIMUM
Assessment and claim letter
✓ Consultation
✓ Review of the policy or contract
✓ Analysis of the situation
✓ Drafting the claim letter to the insurer
POPULAR CHOICE
STANDARD
Settlement before court
✓ Consultation
✓ Review of the policy or contract
✓ Analysis of the situation
✓ Drafting the claim letter
✓ Bringing in an expert or specialist
✓ Negotiations with the insurer
PREMIUM
Full-service defence
✓ Consultation
✓ Review of the policy or contract
✓ Analysis of the situation
✓ Drafting the claim letter
✓ Bringing in an expert or specialist
✓ Negotiations with the insurer
✓ Complaints to the regulators
✓ Court proceedings, full service
CLIENT CHECKLIST
What to do if the insurer refuses or undervalues
01
Do not accept the amount offered straight away, and do not sign anything in a hurry.
02
Gather the documents: the policy, the claim you filed, the insurer reply, the valuation report.
03
Establish the size of the loss. An independent expert valuation gives an objective figure.
04
Send a written claim letter to the insurer demanding a top-up payment or a review of the decision.
05
Call a lawyer. We will assess the prospects and take the dispute on, before court or in court.
Has the insurer refused to pay?
Call us or leave your contacts. We will tell you the first steps and assess the prospects of recovery.
CLEAR AND STEP BY STEP
How we work
01
Call and analysis
We listen to your situation, weigh up the prospects and name the next steps.
02
Reviewing the materials
We analyse the policy, the claim you filed and the insurer decision, and gather evidence of the undervaluation or refusal.
03
Strategy
We prepare the claim letter and a plan for recovering the payout, fitted to your situation, and choose between settlement and court.
04
Representation
We negotiate with the insurer, act before the authorities and in court, and keep you informed at every stage.
QUESTIONS AND ANSWERS
Frequently asked questions
Order an independent valuation and send a claim letter demanding a top-up payment. If the insurer refuses, recover the difference through the court.
In most cases, yes. The grounds for the refusal and the policy need to be analysed: refusals are often unlawful and can be challenged.
Settlement before court takes a few weeks; court proceedings, depending on complexity, a few months. We estimate the timeline after the review.
No. Often a claim letter and negotiations are enough. We go to court if the insurer does not respond or offers an unfair amount.
The fee depends on how complex the case is and which package you choose. We name the exact amount after the consultation and the review.
OUR EXPERIENCE
Case examples
✓ PAYOUT RECOVERED
Undervalued payout under a comprehensive motor policy
Situation: the insurer paid substantially less than the actual loss under a comprehensive motor policy.
Actions: we obtained an independent valuation, sent a claim letter and filed suit.
Result: the court granted the claim and the difference was recovered.
✓ REFUSAL OVERTURNED
Refusal to pay under compulsory motor insurance
Situation: the insurer refused to pay, relying on a formal technicality.
Actions: we analysed the policy and the grounds for the refusal and challenged the insurer decision.
Result: the refusal was found unlawful and the payment was made.
✓ PAYOUT SPED UP
Payment being dragged out
Situation: the insurer spent months dragging out the review of the claim.
Actions: we sent a formal claim letter and a complaint to the regulator.
Result: the payment was made together with compensation for the delay.
Cases are anonymised. Every case is individual, the outcome depends on the specific circumstances and is not guaranteed.
LEAD LAWYER FOR THIS PRACTICE
Vitalii Petryk
Lawyer · 15 years of litigation practice
I handle disputes with insurers: from valuing the loss and the claim letter through to representation in court. We recover the payout you are owed.
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WE WILL ASSESS YOUR PROSPECTS FREE OF CHARGE
Need a lawyer for a dispute with an insurer?
Leave your contacts, we will call and tell you the next steps. Or ring us directly, we are available 24/7.
Request a consultation
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